The Leadership Quality Most Leaders Overlook

This article originally appeared on Forbes.com.

There’s a troubling pattern that recurs for mid-career leaders who repeatedly hit ceilings and dead ends in their careers. Perhaps they’re a senior individual contributor who consistently turns in the strongest work on the team and yet is denied a raise year after year. Maybe they’re a director who’s often told they’re “not ready” for the promotion. Or perhaps they’re a vice president who’s advised to “build their executive presence,” with no specifics on how. All these leaders have something in common, and it has very little to do with merit and the quality of their work.

What separates the leaders who continue to advance from the ones who hit ceilings is rarely effort. Consider the conditions they’re working in: in Gallup’s 2023 quarterly surveys of more than 18,000 working adults, 64% of managers said their organizations had increased workloads and 42% reported budget cuts. Even more strikingly, manager engagement dropped from 27% to 22% between 2024 and 2025, the largest year-over-year decline, according to Gallup’s “State of the Global Workplace 2026” report. Given the predicament most managers are in, what are ambitious leaders to do? The savvy ones prioritize one key leadership quality (one that decision-makers reward and yet many leaders resist): selling, in the sense of consistently advocating for your value, your contributions and your impact.

What “Selling” Really Means For Leaders

In this context, selling has nothing to do with transactional sales. It means influence and value articulation: making a clear case for your work, ideas or decisions to people who can act on them. Still, many leaders feel uncomfortable with the concept of having to “sell” in their careers. It can feel transactional. It cuts against the “your work should speak for itself” adage. Most professional development does not teach professionals how to do this, or to do so in an authentic way. But the cost of not selling (even if you use another term to describe it) is serious. Doing great work without selling it to decision-makers can and will stall your career trajectory. Doing great work without selling it to decision-makers can and will stall your career trajectory.

Why This Leadership Quality Matters More Right Now

Conditions in 2026 raise the stakes. Open roles that are desirable feel scarce, organizational budgets are tighter and AI is reshaping what “value” and “productivity” look like across every function. Senior leadership has less time to comb through talent pipelines. Against this backdrop, the leaders chosen will be those who bring their value forward clearly and repeatedly—not the ones waiting to be noticed.

How Senior Leaders Practice This Skill Every Day

So, if you are considering developing this leadership quality of “selling,” how do you do it? Try these three behaviors on a regular basis. The first is self-advocacy. Build the habit of framing your contributions in specific, visible and measurable terms. If you’re tempted to share how you led a particular project, try this framing instead: “I mobilized the team to hit our $4 million revenue target six weeks ahead of plan.” The second behavior is idea-selling. Learn how to socialize key concepts and points of view before decisions are made, so that key stakeholders are on board in advance. The third behavior is value articulation. Become adept at framing the work in terms of outcomes that matter to stakeholders. Instead of “I wrote the key brief,” try “I shaped and crafted the arguments that resulted in regulatory approval to enter our biggest market yet.”

Where Leaders Get This Wrong

As you get more comfortable developing the leadership quality of selling, watch out for three common missteps. The first is conflating selling with self-promotion. Self-promotion centers the self; effective selling centers the other person and/or the result. The second is selling the deliverable instead of the outcome. The fact that you created the deck is a deliverable and, frankly, it’s table stakes. The fact that your deck convinced the board to green light the acquisition is an outcome. The third common pitfall is mistaking visibility for selling. Though being visible is necessary to advancing your career, it is not sufficient on its own. You must also continually share and clarify your unique value proposition with decision-makers and stakeholders.

How To Build The Vital Leadership Quality Of Effective Selling

Adopting the three key selling behaviors of self-advocacy, idea-selling and value articulation may feel foreign and out of reach. But it is entirely possible to train oneself to practice these behaviors and adapt them in a way that is true to yourself, your values and your personality. Nevertheless, it requires that you treat selling as a legitimate leadership skill (the same way leaders treat strategic thinking or stakeholder management). It’s a muscle to build deliberately, practice in low-stakes settings and refine over time.

Perhaps most importantly, the leaders who claim this leadership quality build careers that hold up across sectors and business cycles. Especially in uncertain times, being able to genuinely embody the leadership quality of selling will insulate you and your careerfrom the worst of the volatility. Start practicing this leadership quality today.

Cynthia Pong, JD

This article was written by Cynthia Pong, JD, an award-winning executive coach, speaker, and author of Don’t Stay in Your Lane: The Career Change Guide for Women of Color.

A LinkedIn Top Voice for Job Search and Career, she has been featured in HBR, The Atlantic, and on NBC, CBS, NPR, and more.

As Founder and CEO of Embrace Change, Cynthia leads an elite, all-BIPOC team who provide specialized coaching and training programs for high-performing women of color up to the C-suite.

https://www.embracechange.nyc/cynthia-pong-jd
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